Return Policy
Returns
We want you to love your purchase! Items may be returned within 14 days of delivery. To be eligible for a return, products must be:
- Unused and unwashed
- In original condition with all tags attached
- In original packaging when applicable
How to Start a Return
To initiate a return, please contact our customer service team at support@dianaaslanian.com with your order number and reason for return. We'll guide you through the process and provide return instructions.
Shipping & Handling
Defective or incorrect items: We'll provide a prepaid return shipping label at no cost to you.
Standard returns: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.
Store Credit Only
Once we receive and inspect your return, we will email you a store credit that can be used online on any item you choose.
Exceptions
The following items cannot be returned:
- Custom or personalized orders
- Final sale items (marked as such at time of purchase)
- Items returned after 14 days
Questions?
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at support@dianaaslanian.com. We're here to help!