Return Policy

Returns

We want you to love your purchase! Items may be returned within 14 days of delivery. To be eligible for a return, products must be:

  • Unused and unwashed
  • In original condition with all tags attached
  • In original packaging when applicable

How to Start a Return

To initiate a return, please contact our customer service team at support@dianaaslanian.com with your order number and reason for return. We'll guide you through the process and provide return instructions.

Shipping & Handling

Defective or incorrect items: We'll provide a prepaid return shipping label at no cost to you.

Standard returns: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.

Store Credit Only 

Once we receive and inspect your return, we will email you a store credit that can be used online on any item you choose. 

Exceptions

The following items cannot be returned:

  • Custom or personalized orders
  • Final sale items (marked as such at time of purchase)
  • Items returned after 14 days

Questions?

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at support@dianaaslanian.com. We're here to help!